Commercial Portfolio Manager

We are developing deeper connections between communities and their food systems, and powering the revival of local, sustainable food. We accept deposits from individuals and businesses who want to drive positive and lasting change with their savings. We lend those funds to impact-oriented farms, food businesses, and other sustainability-focused organizations. The word “mutual” in our name means cooperative; we are governed by our depositors, funded by those with a bias towards the long-term, and engineered to endure the test of time. Building bridges is core to who we are, with the ultimate aim of building a more vibrant, sustainable and inclusive local food system.

As Walden’s Commercial Portfolio Manager, you will be the linchpin in steering the growth and excellence of our commercial loan portfolio. Your days will be a dynamic blend of strategic oversight, financial analysis, and client engagement. You’ll partner closely with Commercial Lenders, our Partner Experience team, and Credit department to drive portfolio success, optimize revenue, and ensure top-notch credit quality.

Your mission? To manage and elevate both our large commercial accounts and a thriving small business portfolio. You’ll dive deep into underwriting, perform critical annual reviews, and fine-tune lending policies to meet evolving market needs. With your strong analytical skills and a knack for problem-solving, you’ll navigate the complexities of loan management and champion innovative financial solutions.

If you’re a financial strategist with a passion for portfolio management and a flair for building lasting business relationships, we’d love for you to bring your expertise to our team. This role will play a huge part in helping us chase our mission of affecting positive and lasting change in our local food ecosystem.

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Initially reporting to the Chief Commercial Officer, with close collaboration with our SVP of Credit and Risk, you will:

• Credit & Risk Management: Oversee credit risk and monitor the performance of the loan portfolio. Implement risk mitigation strategies and address potential issues proactively.
• Portfolio Growth: Support Lenders, Partner Experience and other team members to grow deposits and enhance our financial performance by presenting tailored financial solutions to our partners.
• Underwriting & Evaluation: Assist Lenders in their preliminary evaluations and underwriting of loan and financial proposals. Ensure adherence to underwriting standards and regulatory compliance.
• Policy Improvement: Identify and recommend enhancements to lending policies and procedures to effectively serve community and market needs.
• Loan Process Management: Manage the full lifecycle of loan requests, from initial analysis through final approval. Obtain necessary third-party appraisals and ensure compliance throughout the process.
• Coordination & Communication: Act as the primary liaison between the Credit department and internal teams. Facilitate communication and coordination between clients and various departments.
• Loan Closing & Documentation: Oversee loan closings, work with external closing attorneys, and ensure all loan documentation is accurate and complete. Monitor document exceptions and follow up to resolve issues promptly.
• Portfolio Monitoring: Track and manage maturing loans, renewals, and covenant compliance. Troubleshoot and manage delinquent accounts as needed.
• Annual Reviews: Perform comprehensive analyses for annual reviews of existing loans. Assess financial performance, update risk assessments, and ensure ongoing compliance with loan terms and conditions.
• Small Business Portfolio Management: Develop and manage a dedicated small business portfolio. Establish and grow relationships with small business partners, providing tailored financial solutions and support. Onboard new small business relationships via our streamlined approval process through Numerated.  
• Reporting: Generate and present reports on portfolio performance, including financial and market analyses, to support strategic decision-making by the CCO and management of the Lending team.
• Business Development: Participate in sales calls and attend external events to foster new business relationships and opportunities.
• Keep up to date with our products, services, and regulatory requirements.
• Complete required compliance-related bank training (and other related activities).

• Minimum of 5 years’ experience in a similar position with a focus on credit analysis and loan underwriting.
• Strong analytical abilities with proficiency in financial and market analysis, including annual review processes.
• Understanding of loan structures, documentation, and regulatory requirements.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills with a demonstrated ability to build and maintain relationships.
• Detail-oriented and well-organized with a proactive approach to problem-solving.

• Experience managing commercial and small business loan portfolios
• Experience or interest in food, agriculture, and/or social and environmental responsiibility

• Health insurance coverage with dental and vision  
• Unlimited PTO 
• Allocated time for volunteering 
• “Quiet” Fridays 
• Life and disability insurances 
• Parental leave policy 
• 11 paid holidays 
• Walden-branded swag! 

Hybrid/remote work option available. During the initial 4-6 months, you may be required onsite at the bank at least twice (2x) a week.