Compliance/BSA Analyst

We are developing deeper connections between communities and the ecosystems that sustain them. We accept deposits from individuals, businesses, and non-profits who want to drive positive and lasting change with their dollars. We lend those funds to impact-oriented organizations, with special focus on farms and food businesses. The word “mutual” in our name means cooperative; we are governed by our depositors, funded by those with a bias towards the long-term, and engineered to endure the test of time. Building bridges is core to who we are, as we believe more interconnected and localized ecosystems support better community resilience and economic viability.

We’re working to reimagine the status quo in banking by balancing our partners' experience with our risk and compliance duties - so that we grow with integrity. The Compliance/BSA Analyst will play an integral role supporting the Bank’s established compliance and risk management framework, with a focus on Bank Secrecy Act/Anti-Money Laundering (BSA/AML, Combating the Financing of Terrorism (CFT), Office of Foreign Assets Control (OFAC)/sanctions) monitoring, customer due diligence, compliance testing, and audit preparation. This role reports directly to our VP - Compliance, Audit, and BSA Officer and is a valuable opportunity to learn across the full spectrum of compliance responsibilities at an innovative, mission-driven institution.

We are looking for someone detail-oriented, inquisitive, and highly collaborative — who takes initiative, is reliable in follow-through, and is motivated by contributing to a compliance culture that enables safe growth and innovation. This role is accountable for adhering to the requirements of the BSA, USA PATRIOT Act, AML laws, OFAC rules, and all other applicable federal and state banking regulations. The Analyst is expected to keep current on relevant laws, escalate issues promptly, and support the Bank’s commitment to regulatory compliance and safe, sound banking.

This is a primarily remote position, with occasional in-person meetings or team gatherings required on a quarterly or as-needed basis. However, if you are in close proximity to Concord NH, there is opportunity to work in the office with other staff as you would like.

BSA/AML & Fraud Oversight

• Monitor and analyze customer data to detect suspicious or unusual activity, using the Bank’s transaction monitoring system (Verafin).
• Maintain and track Customer Due Diligence (CDD) questionnaires and Enhanced Due Diligence (EDD) reviews, ensuring timely collection and verification to meet regulatory requirements.  
• Prepare Suspicious Activity Reports (SARs) in Verafin by gathering and documenting all required information for review and final submission by the BSA Officer.
• Perform ongoing Customer Identification Program (CIP) monitoring, including quality reviews of new account openings and file maintenance to ensure regulatory compliance.
• Assist with fraud case investigations, including review of potential fraud alerts, coordination with the operations team, and documentation for escalation or reporting.
• Contribute to continuous improvement of detection processes by identifying trends or control improvements related to BSA/AML and fraud risks.
• Process FinCEN 314(a) information‑sharing requests in accordance with regulatory requirements.

Compliance Oversight & Audit Support

• Conduct compliance monitoring, testing, and quality control activities.
• Assist with ongoing compliance-related and BSA/AML risk assessments.
• Track, document, and provide follow-up on findings from audits and exams; assist in preparing responses to regulatory/information requests.
• Prepare materials for Compliance and Audit Committee meetings, including reports, minutes, and status summaries.
• Support implementation of compliance and BSA/AML training programs bank wide.

Regulatory Research & Policy Updates‍

• Monitor and analyze regulatory developments impacting BSA/AML, CFT, CIP, CDD, OFAC, and consumer compliance regulations.
• Assist in updating compliance and BSA/AML-related policies and procedures.
• Perform additional compliance and BSA/AML-related duties as needed to support the Bank’s overall compliance program.
• Comply with all applicable federal and state regulations and legal requirements, including BSA and FinCEN regulations; complete all required compliance and BSA training; and consistently adhere to internal policies and procedures to support regulatory compliance throughout daily operations.

• 1–3 years of banking compliance, BSA/AML, or audit support experience preferred.
• Associate’s or Bachelor’s degree in Business, Finance, Criminal Justice, or related field preferred.
• Working understanding of BSA, the USA PATRIOT Act, OFAC, and consumer compliance concepts.
• Investigative and analytical mindset with strong attention to detail.
• Effective organizational and communication skills, with the ability to track progress on multi-step tasks.
• Strong proficiency with Microsoft Office.
• Technical exposure to Verafin, COCC, Alkami online banking, and MANTL account opening systems is a bonus (or willingness to learn).
• Certification such as CAMS (or interest in pursuing) is a plus.

• Experience with or interest in food, agriculture, or sustainability.

• 401k plan
• Health insurance coverage with dental and vision
• Unlimited PTO
• Allocated time for volunteering
• “Quiet” Fridays
• Life and accidental death and disability insurances
• Parental leave policy
• 11 paid holidays